Refund and Cancellation Policy

Software & Licenses:
Per Google Cloud standards and the nature of digital "Consumption" licenses, fees for activated Google Workspace or Google Cloud Platform (GCP) seats are generally non-refundable once the 24-hour activation is complete.

Professional Services:
Migration and Training services are billed based on milestones. If a project is cancelled before completion, the client is liable for the percentage of work verified via our tracking process.

Egyptian Consumer Law:
In accordance with Egyptian regulations, physical hardware (if applicable) follows a 14-day return policy; however, technical service labor and digital license consumption are exempt once "rendered or activated".

Pricing and Payment Policy

Local Currency:
To help clients avoid USD fees and foreign exchange fluctuations, Cloudinfinity supports "Pay in EGP" via local bank transfers and international transfers.

VAT Compliance:
All invoices are VAT-compliant and aligned with Egyptian Tax Authority regulations.

Installments:
We offer 0% interest annual payment plans to facilitate enterprise adoption.

Transparency:
We provide free budgeting to match real needs with "No Overselling".

About Us

Cloudinfinity co:
Real Tech. Real Results. Since 2022, we have empowered large enterprises and startups across SEEMEA to scale using Google Workspace and Google Cloud Platform. As a trusted partner, our mission is to set a new benchmark for technical service providers in the MENA region. We don't hide behind jargon; we earn trust through transparency and technical depth that matches top international providers.

Contact Information

Address:
PLUS Mall, New Cairo 1, Egypt.

Email:
info@cloudinfinity.co.

Web:
www.cloudinfinity.co.

Response Time:
Fast onboarding and 24-hour activation by certified experts.

Checkout & Quick Links

Checkout Instructions: Review your quote in our Digital Payment Portal. Ensure your tax ID is updated for VAT-compliant invoicing.

Quick Links:
Google Cloud Terms
Partner Directory Profile